7ezbt's Privacy Policy

Various types of information are collected as part of the normal operation of the 7ezbt platform. This information falls into two main categories: information you provide directly, and information collected automatically while you use the platform.

1.1 Information You Provide Directly

During account registration and use, you provide the following information:

• Full name and date of birth (for age verification — services are provided only to those aged 21 and above)
• Email address and mobile number
• National ID or other identity-confirming document details (as part of the KYC process)
• Your preferred username and password
• Payment-related information such as bKash, Nagad, Rocket, or Upay mobile wallet numbers
• Messages and complaint details you provide when contacting the support team

1.2 Automatically Collected Information

When you use our platform, certain information is automatically collected through technical means:

• IP address and device identification information
• Browser type, operating system, and screen resolution
• Navigation patterns on the platform, page visit duration, and session information
• Preference and behavioral data collected through cookies and similar tracking technologies
• Transaction history and game activity logs

1.3 Information Received from Third Parties

In some cases, your identity-related information may be verified through identity verification service providers or fraud prevention agencies. This process is carried out solely for the purpose of ensuring your account's security.

7ezbt uses your information only for specific and lawful purposes. We never store your information unnecessarily or use it beyond the approved purposes.

2.1 Primary Use

• Managing your account and ensuring its security
• Processing all financial transactions including deposits and withdrawals
• Verifying age and identity to prevent access by those under 21
• Implementing responsible gaming policies and providing support to players who need it
• Providing customer service and technical support

2.2 Security & Compliance

• Detecting and preventing fraud, money laundering, and other illegal activities
• Meeting applicable legal obligations
• Providing necessary information when lawfully requested by authorities
• Maintaining the technical security of the platform

2.3 Service Improvement

• Improving the functionality and usability of the platform
• Expanding the range of games and services
• Sending relevant offers and promotional information (where you have given consent)
• Personalizing the user experience

Protecting your personal information is the top priority for 7ezbt. We use industry-standard security technology to keep your information safe.

3.1 Technical Security Measures

• Use of high-grade encryption technology for all connections and data transfers
• Secure data centers and firewall systems
• Regular security audits and vulnerability assessments
• Systems that detect unauthorized access attempts on accounts
• Special-level security measures for payment information

3.2 Data Retention Period

We retain your information only for as long as necessary. Information may be retained for a specified period while the account is active and also after closure to meet legal obligations. Following a request to close an account, once the period required to fulfill legal liabilities has passed, we securely delete or anonymize your personal information.

3.3 User Responsibilities

You also have certain responsibilities when it comes to keeping your account secure. Use a strong password, do not share your login details with anyone, and notify us immediately if you notice any suspicious activity. 7ezbt will never ask for your password via email or message.

7ezbt does not sell or rent your personal information. However, in certain circumstances, limited information may be shared with trusted third parties in order to operate our services smoothly.

4.1 Service Provider Partners

We work in a limited capacity with the following types of organizations:

• Payment Processors: Financial information necessary to complete transactions through bKash, Nagad, Rocket, and Upay is shared.
• Identity Verification Services: We work with authorized providers to complete the KYC process and verify age.
• Game Software Providers: Information necessary for game operations may be shared with technology partners including Pragmatic Play, Evolution Gaming, JILI, Spribe, and PG Soft.
• Fraud Prevention Services: Specialist organizations are engaged to detect and prevent suspicious activity.

Each partner organization operates under a strict confidentiality agreement and is permitted to use information only for its designated purpose.

4.2 Legal Obligations

7ezbt may be required to provide necessary information to relevant authorities in response to a court order, government directive, or legal investigation. In such cases, we will make every effort to notify you within the limits permitted by law.

4.3 Business Transfers

In the event of a business merger or acquisition, your information may be transferred to the new managing entity. You will be notified in advance of any such change, and the standards of this privacy policy will be maintained.

The 7ezbt platform uses cookies and similar technologies to help improve your browsing experience and ensure the platform functions correctly.

5.1 Types of Cookies

• Essential Cookies: Required for maintaining login sessions and the basic functionality of the platform. Disabling these may prevent the platform from working properly.
• Functional Cookies: Store your preferred language, gaming settings, and other personal preferences.
• Analytics Cookies: Collect statistical information about platform usage, which helps improve service quality. Data collected from these cookies is processed anonymously.

5.2 Cookie Controls

You can control or delete cookies at any time through your browser settings. However, disabling essential cookies may prevent you from accessing some important features of the platform.

You have several important rights regarding your personal information. 7ezbt respects these rights and is committed to helping you exercise them.

6.1 Right to Access and Correct Information

You can view and correct the personal information stored in your account at any time. If there is any incorrect information in your account profile, update it or contact our support team.

6.2 Right to Delete Information

In certain circumstances you may request that your personal information be deleted. However, due to legal obligations or ongoing financial transactions, it may not be possible to delete some information immediately.

6.3 Opting Out of Marketing Communications

If you no longer wish to receive promotional emails or messages, you can use the "unsubscribe" option in any message or notify our support team directly.

6.4 Right to Data Portability

You may request a copy of the information we hold about you in a portable format. Please contact our support team to make this request.

6.5 Withdrawal of Consent

For data processing activities carried out on the basis of your consent, you may withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing carried out before it.

7ezbt strictly ensures that its platform is for individuals aged 21 and above only. We do not knowingly collect or process the personal information of any minor.

Age verification is a mandatory step in the registration process. If we learn that a person opened an account while under the age of 21, that account will be closed immediately and the associated information will be deleted.

If you believe a minor is using our platform, please notify our support team immediately.

7ezbt uses international technology infrastructure, so in some cases your information may be processed or stored on servers outside Bangladesh. In such cases, we ensure that the standard of data protection remains consistent with this privacy policy under all circumstances.

For international data transfers, we put in place appropriate safeguards, including contractual protection clauses and confirmation that the data protection standards of the receiving country are adequate.

7ezbt may update this privacy policy from time to time. For significant changes, we will post a notice on the platform or notify you at your registered email address. Continued use of the platform after any changes will be considered your acceptance of the updated policy.

We recommend that you visit this page regularly and keep track of the date of the latest update. If you have questions about any changes, please contact our support team.

If you have any questions, concerns, or complaints about this privacy policy, our support team is always here for you. We are committed to responding to all your inquiries promptly and effectively.